Last Updated: Sample Demonstration Policy
When you browse our storefront or communicate with our concierge via WhatsApp or contact forms, we may collect details such as your name, email address, phone number, delivery preferences, and enquiry history.
Information provided is utilized strictly to provide personalized jewellery consultations, generate enquiry references, dispatch bespoke order communications, and fulfill shopping bag enquiries initiated through WhatsApp.
When you click "Enquire on WhatsApp", information relating to your selected jewellery item (product name, SKU, price, variant) is encoded into a direct messaging link to connect you with our concierge team. No financial transactions or credit card details are collected over WhatsApp.
We use standard PHP session cookies solely to preserve your guest shopping bag contents and saved wishlist items across visits.