Sample Demonstration Information
Non-customized items in unworn, mint condition with security tags intact are eligible for complimentary exchange or atelier credit within 14 calendar days of confirmed delivery.
Bespoke bridal choker suites, engraved rings, and personalized size adjustments cannot be returned or exchanged once master casting is finalized, except in the unlikely event of a manufacturing discrepancy.
To request an exchange, contact our concierge directly with your enquiry reference number. Our team will arrange secure insured courier pickup from your location.